Talian HEAL 15555
Support for emotional distress, suicidal thoughts, self-harm concerns and mental-health crises.
HoursDaily, including public holidays · 8:00am–12:00 midnight
LanguagesNational service
KKContact us← Back to homeVerified support directory
Help and helplines in Sabah and Malaysia.
Whatever you are facing, you do not have to manage it alone. Find government services, community programmes and non-profit helplines for different kinds of support.
Start with the closest matchYou do not need to be certain before calling.
Services are independentHours and availability may change.
In immediate dangerCall 999 or go to an Emergency Department.
Emotional and crisis support
When you need someone to talk to now.
These services support people experiencing distress, loneliness, suicidal thoughts or a mental-health crisis.
Official information
Befrienders Kota Kinabalu
Free, non-judgmental support when you feel distressed, lonely, overwhelmed or suicidal.
HoursDaily · 7:00pm–10:00pm
WhatsApp is for text messages.Befrienders Kuala Lumpur
Free and confidential emotional support for people experiencing distress or suicidal thoughts.
Hours24 hours daily
MIASA Crisis Helpline
Integrated crisis support provided by the Mental Illness Awareness and Support Association.
Hours24 hours daily
Life Line Association Malaysia
Emotional support and counselling for people who need a safe, confidential conversation.
HoursMonday–Saturday · 6:30am–1:30am
LanguagesBahasa Malaysia · English · Mandarin
SNEHAM Malaysia
Confidential emotional support with multilingual volunteers available every day.
HoursDaily · 4:00pm–8:00pm
LanguagesBahasa Malaysia · English · Tamil
Children, teenagers and personal safety
Support for young people, families and survivors.
Confidential services for children and teenagers, family crises, abuse, domestic violence and personal safety concerns.
Buddy Bear Childline
Free and confidential emotional support for children and teenagers who need someone safe to talk to.
HoursDaily · 6:00pm–12:00 midnight
Talian Kasih
Help for abuse, child neglect, sexual harassment, family crises and welfare or protection concerns.
Hours24 hours daily
Sabah Women’s Action-Resource Group
Support, information and referrals for women and families experiencing domestic violence, sexual violence or other crises.
HoursMonday–Friday · 9:00am–5:00pm
Women’s Aid Organisation
Advice, case management and access to shelter for survivors of domestic violence.
Please check WAO’s website for current operating hours.
Official information Government hospitals
One Stop Crisis Centre support
One Stop Crisis Centres provide medical care and coordinated support for domestic violence, sexual assault and child abuse. Go to the Emergency Department of your nearest government hospital and ask for OSCC support.
Read official information ↗For immediate danger, call 999.
Community care and recovery
Ongoing support in Sabah and Malaysia.
Community mental-health and substance-use services for assessment, treatment, rehabilitation and practical referrals.
MENTARI Kota Kinabalu
Ministry of Health community assessment, treatment and rehabilitation support.
Not an emergency hotline. Contact during office or service hours.
Official information MENTARI Tawau
Local Ministry of Health community mental-health support for people in Tawau and nearby areas.
Not an emergency hotline. Contact during office or service hours.
Official information MENTARI Sandakan
Local Ministry of Health community mental-health support for people in Sandakan and nearby areas.
Not an emergency hotline. Contact during office or service hours.
Official information National Anti-Drugs Agency
Drug-related enquiries, reports and information about treatment or rehabilitation support.
Official informationPlease note
Information can change.
MY Psychology KK does not operate or control the external services listed. If a number is unavailable and someone is in immediate danger, call 999 or go to the nearest Emergency Department.
Avoid sending detailed medical or personal information through WhatsApp unless the service asks for it and you are comfortable doing so.
Directory last checked: 23 August 2026Non-emergency appointments
Contact our team →Looking for psychological care at MY Psychology KK?
Our team can help you choose a suitable service or professional for yourself, your child or your family.